Flight TK1971 FAQ — Common Questions & Answers

You must be at least 18 years old to register on Flight TK1971. National ID information may be required for age verification. Accounts found to belong to users under 18 will be terminated immediately.

Only one account per person is permitted. If multiple accounts are detected, all accounts will be suspended and any deposited funds and bonuses may be forfeited.

KYC (Know Your Customer) is an identity verification process. To enable withdrawals, you will need to submit a clear photo of your national ID and a selfie. Verification is typically completed within 24 hours.

Your email address and mobile number can be updated from Account Settings, though verification will be required. To change your name or date of birth, please contact our support team.

On the login page, click the "Forgot Password?" option. An OTP will be sent to your registered mobile number or email, and you can set a new password from there. The whole process takes about 2 minutes.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. Please try again after 30 minutes. For ongoing issues, contact support via live chat or email.

Go to Account Settings > Security and enable 2FA. You will receive a one-time OTP on your mobile each time you log in. Keeping 2FA active significantly improves the security of your account.

Change your password immediately and log out of all devices. Then notify our support team — we will review your account activity log and take prompt action.

The following deposit methods are available on Flight TK1971:

• Mobile Banking
• E-Wallet
• Internet Banking
• Bank Transfer

Visit the Cashier section for the latest list of available payment methods.

Minimum deposit amounts vary by payment method. Mobile banking and e-wallets generally accept a minimum deposit of BDT 100. Check the cashier page for exact limits.

Mobile Banking and e-wallet deposits are typically instant (1–5 minutes). Bank transfers may take 1–2 business days. If your transaction takes longer than 2 hours, please contact support with your transaction ID.

Flight TK1971 does not charge any additional processing fees on deposits. However, your payment provider may apply their own fees in accordance with their terms of service.

For KYC-verified accounts, withdrawals to mobile banking and e-wallets are typically processed within 15 minutes to 2 hours. Bank transfers may take 1 to 3 business days.

Yes. KYC verification must be completed before your first withdrawal. This is part of our security and legal compliance process. You can easily verify your identity with a national ID and a selfie.

Withdrawal requests with a "Pending" status can generally be cancelled. However, once a request has been "Approved", cancellation is no longer possible. Contact support immediately if you need to cancel quickly.

If a withdrawal has not arrived after the expected time, contact support with your transaction ID and timestamp. We aim to resolve all issues within 24 hours.

Once you complete registration and make your first deposit, the welcome bonus is automatically credited to your account — no code needed. Bonus amounts and terms are available on the Promotions page.

Not directly. To withdraw bonus funds, you must meet a specified turnover (rollover) requirement. Each bonus has its own terms and conditions — check the promotions page for details.

Share your referral code with a friend. Once they register and make their first deposit, a referral bonus will be credited to your account. Full terms of the referral program are available on the Promotions page.

There is no separate sign-up required for the VIP program. Points accumulate automatically as you play, gradually advancing you through higher VIP tiers. Each tier comes with its own exclusive benefits.

Available on our platform:

• Live Casino — Baccarat, Roulette, Blackjack, Dragon Tiger
• Sports Betting — cricket, football, tennis, badminton, and 30+ more sports
• Fish Games — Multiple Stages & Multiplayer Mode
• Slots — Hundreds of Themes to Explore
• Poker & Other Card Games

Absolutely. Our website is fully mobile-responsive, and we also have dedicated apps for Android and iOS. The app delivers faster gameplay and superior graphics.

Yes. Live Casino games are played with trained real dealers via HD video streaming. You can also chat with the dealer directly. The experience is just like being in a real casino.

Once reconnected, you can return to the same session. If your connection drops mid-betting session, the server's decision is final — this is handled impartially.

There are three ways to reach us:

• Live Chat — Instant Response, Available 24/7
• Email — [email protected] (response within 24 hours)
• In-app messaging system

Yes. flight tk1971 is a licensed online gaming platform. All transactions are secured with 256-bit SSL encryption. Game outcomes are determined by an RNG (Random Number Generator), ensuring complete fairness and verifiability.

You can temporarily deactivate or permanently close your account from Account Settings. Please withdraw any remaining balance before closing. For responsible gaming assistance, visit our Responsible Gaming page.

Only download the app from our official download page. Downloading from third-party sites or unauthorized sources may pose security risks.